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Cookie Policy

I. Scope of the Policy

Ziraat Filo Yönetimi ve Mobilite Çözümler A.Ş. (“ZiraatFİLO”, “we” or the “Company”) uses cookies on the website www.ziraatfilo.com.tr (the “Site”) to ensure that visits by users who access the Site are carried out properly and to improve the visitor experience. If you prefer not to allow the use of cookies, you may delete or block cookies via your browser settings. However, please note that this may affect your use of our website. Unless you change your cookie settings in your browser and/or select the cookie boxes that appear on the homepage of our Site, cookie types other than those that are necessary/essential will not be used. This Cookie Policy (the “Policy”) has been prepared to inform you, in accordance with Law No. 6698 on the Protection of Personal Data (the “Law”) and the relevant legislation, about how your personal data collected during the use of the website are processed.

This Policy covers all natural persons who visit and/or carry out transactions on the website www.ziraatfilo.com.tr/, including our customers, business partners, subsidiaries, suppliers, dealers, and applicants for authorized dealership.

ZiraatFİLO reserves the right to update the Policy when necessary by publishing a new version on the Site. Therefore, we recommend that you visit our website from time to time to check the latest version of the Policy or request the current version of the Policy from us at any time. You can find the last update date of the Policy you are reviewing at the beginning of the Policy.

Data that have been anonymized are not considered personal data within the scope of the Law. Therefore, processing activities related to such data do not fall within the scope of this Policy.

MINORS

If you are under the age of 18, you must visit the Website under the supervision of your parents. You must not use this Website or share any of your personal data without parental supervision.

II. Data Controller

Within the scope of collecting and processing the personal data of visitors/users via the website, ZiraatFİLO acts as the data controller under the Law. As the data controller, we determine the purposes for which your personal data will be processed and the means by which they will be processed.

Our website may contain redirects to some third-party websites. This Policy informs you about the purposes and means of processing personal data collected by ZiraatFİLO through cookies; however, to learn about the use of cookies and the ways your personal data are processed by other data controllers, we advise you to review the policies available on those controllers’ own websites.

III. What Are Cookies and How Do They Work?

Cookies are very small text files, generally consisting of letters and numbers, that are stored on your browser, computer, or mobile device when you visit a website. While the Site may collect personal data of its visitors via cookies, cookies do not collect personal data such as the name, gender, or address of visitors.

When you visit a website, cookies store certain information on your browser, computer, or mobile device. Each time you revisit the website, this stored information is sent back to the website. Thus, information related to your previous visit (such as your username and preferences) is remembered on your next visit.

For more detailed information about cookies, you can visit www.aboutcookies.org and www.allaboutcookies.org.

Cookie types are divided into two categories as first-party cookies (created by the website you visit) and third-party cookies (created by other websites providing content on the page you view).

Cookies are also divided into different categories according to their purposes of use. The explanations below indicate for how long and for what purposes each cookie category is used:

COOKIE CATEGORIES (By Purpose) & DESCRIPTIONS

Technical/Essential Cookies
These cookies are necessary for the use and functionality of the Site. If technical cookies are disabled, access to part or all of the Site may not be possible. The personal data processed under this category are processed automatically based on the legal grounds set out in Article 5 of the Law, namely “it is necessary for the data controller to fulfil its legal obligations” and “data processing is necessary for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject.” Therefore, explicit consent will not be obtained from you during the data processing activities under this cookie category.

Statistics (Performance) Cookies
These cookies are used to obtain information about how Site visitors use the website and to improve/enhance the visitor experience. They include information such as the number of visitors, pages viewed by visitors, number of clicks, scrolling behavior on pages, and the times of entry to and exit from those pages.

Functional/Preference Cookies
These cookies are used to provide visitors with a personalized experience. They allow your preferences—such as language settings and username—to be remembered when you visit the website.

Marketing Cookies
These cookies are used to serve ads according to visitors’ areas of interest and to measure the effectiveness of the ads served. Blocking these cookies will result in the display of general ads rather than completely blocking ad content. These cookies track your online activity to help advertisers serve more relevant ads or to limit the number of times you see an ad. They may share this information with other organizations or advertisers. They are persistent cookies and almost always originate from third parties.

Authentication Cookies
If visitors log in to the website using their passwords, these cookies prevent the visitor from re-entering the password on each page visited on the website.

IV. Purposes of Processing Your Personal Data Collected via Cookies

Your personal data collected via cookies are processed for the following purposes:

  • Tracking the movements of Site visitors;
  • Ensuring that visits are carried out properly and remembering your information during your next visit;
  • Improving and enhancing the Site structure and content;
  • Statistically evaluating visitor usage;
  • Conducting online advertising activities;
  • Ensuring that the content on the website is presented in the most effective manner for you and your computer;
  • Enabling you to benefit interactively from our services where you choose to do so;
  • Providing customized services in line with visitor preferences and needs;
  • Enabling ZiraatFİLO to meet its legal and contractual obligations—primarily those arising from Law No. 5651 on the Regulation of Publications on the Internet and Combating Crimes Committed through Such Publications and the Regulation on the Procedures and Principles Regarding the Regulation of Publications on the Internet—which may require your personal data such as your IP address.

V. Legal Basis for Collecting Personal Data via Cookies

ZiraatFİLO processes your personal data collected via cookies on the legal bases set out in Article 5 of the Law, namely “it is necessary for the data controller to fulfil its legal obligations” and “data processing is necessary for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject,” due to our legitimate interest in increasing the performance and functionality of the Site, improving the experience of Site users, and ensuring access to the secure areas of the website. For non-essential purposes, no processing activity is carried out without your consent.

VI. Sharing of Personal Data Collected via Cookies

We share the personal data we collect via cookies and/or obtain by processing them with our domestic and overseas suppliers and business partners from whom we receive support and services for the publication and operation of our website, to achieve the personal data processing purposes set out in the relevant section of this Policy. In addition, your personal data are shared with these parties to improve the Site and user visit experience and to remediate software errors.

In the event of a lawful request, your personal data may also be shared with competent institutions and organizations and with judicial and administrative authorities to fulfil our legal obligations.

When third-party cookies are used, your personal data may be stored on servers located in various countries. If you wish to block the use of cookies, please refer to Section VIII titled “Blocking the Use of Cookies” of this Policy.

VII. Types of Cookies Used

As ZiraatFİLO, we use the following types of cookies on our website:

1) Essential/Technical Cookies

Essential (technical) cookies help make a website usable for visitors by enabling basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Provider: ziraatfilo.com.tr
Cookie Name: ASP.NET_SessionId
Description: A type of session cookie that stores information about the user’s session status while navigating from one page to another. This information is temporarily stored during the session and is removed shortly after you close your browser.
Type: HTTP
Expiry: Session

2) Statistics (Performance) Cookies

Analytical cookies help website owners understand how visitors interact with websites by collecting and reporting information anonymously.

Provider: ziraatfilo.com.tr
Cookie Name: _ga
Description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Type: HTTP
Expiry: 2 years

Provider: ziraatfilo.com.tr
Cookie Name: _gat
Description: Used by Google Analytics to throttle request rate and to monitor visitors’ use of the website.
Type: HTTP
Expiry: 1 day

Provider: ziraatfilo.com.tr
Cookie Name: _gid
Description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Type: HTTP
Expiry: 1 day

3) Marketing Cookies

Targeting/advertising cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.

Provider: youtube.com
Cookie Name: GPS
Description: Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.
Type: HTTP
Expiry: 1 day

Provider: doubleclick.net
Cookie Name: IDE
Description: Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads, for the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
Type: HTTP
Expiry: 1 year

Provider: youtube.com
Cookie Name: PREF
Description: Registers a unique ID used by Google to keep statistics on how the visitor uses YouTube videos across different websites.
Type: HTTP
Expiry: 8 months

Provider: doubleclick.net
Cookie Name: test_cookie
Description: Used to check if the user’s browser supports cookies.
Type: HTTP
Expiry: 1 day

Provider: youtube.com
Cookie Name: VISITOR_INFO1_LIVE
Description: Tries to estimate the users’ bandwidth on pages with integrated YouTube videos.
Type: HTTP
Expiry: 179 days

Provider: youtube.com
Cookie Name: YSC
Description: Registers a unique ID to keep statistics of what videos from YouTube the user has seen.
Type: HTTP
Expiry: Session

Provider: youtube.com
Cookie Name: yt-remote-cast-installed
Description: Stores the user’s video player preferences using embedded YouTube video.
Type: HTTP
Expiry: Session

Provider: youtube.com
Cookie Name: yt-remote-connected-devices
Description: Stores the user’s video player preferences using embedded YouTube video.
Type: HTTP
Expiry: Persistent

Provider: youtube.com
Cookie Name: yt-remote-device-id
Description: Stores the user’s video player preferences using embedded YouTube video.
Type: HTTP
Expiry: Persistent

Provider: youtube.com
Cookie Name: yt-remote-fast-check-period
Description: Stores the user’s video player preferences using embedded YouTube video.
Type: HTTP
Expiry: Session

Provider: youtube.com
Cookie Name: yt-remote-session-app
Description: Stores the user’s video player preferences using embedded YouTube video.
Type: HTTP
Expiry: Session

Provider: youtube.com
Cookie Name: yt-remote-session-name
Description: Stores the user’s video player preferences using embedded YouTube video.
Type: HTTP
Expiry: Session

VIII. Blocking the Use of Cookies

You can enable or disable cookies by changing your browser settings. However, if you disable cookies, you may not be able to benefit from some features of the Site. For information on how to disable cookies, you may obtain help by clicking the browser-specific links below:

IX. Principles We Follow When Processing Personal Data Collected via Cookies

ZiraatFİLO takes into account the following principles in all processes where we process your personal data, and we process your personal data in line with these principles:

(a) Lawfulness and fairness;
(b) Accuracy and, where necessary, being up to date;
(c) Processing for specific, explicit, and legitimate purposes;
(d) Being relevant, limited, and proportionate to the purposes for which they are processed;
(e) Retention for the period stipulated in the relevant legislation or required for the purposes for which they are processed.

X. Your Rights Regarding the Use of Cookies

You have the following rights regarding your personal data collected via cookies by ZiraatFİLO:

  1. To learn whether your personal data are processed and, if so, to request information regarding such processing;
  2. To learn the purpose of processing your personal data and whether they are used in accordance with that purpose;
  3. To know the third parties to whom your personal data are transferred, if any, domestically or abroad;
  4. To request the correction of your personal data if they have been processed incompletely or inaccurately, and to request that the transaction carried out within this scope be notified to third parties to whom your personal data have been transferred, if any;
  5. To request the deletion or destruction of your personal data in the event that the reasons requiring their processing cease to exist, despite being processed in accordance with the Law and the relevant legislation, and to request that the transaction carried out within this scope be notified to third parties to whom your personal data have been transferred, if any;
  6. To object to any result arising to your detriment by means of analysis of your processed personal data exclusively through automated systems;
  7. To demand compensation for damages in case you suffer damage due to the unlawful processing of your personal data.

If you wish to exercise one or more of the rights listed above, you may submit your requests by filling out the “Data Subject Application Form” available at “www.ziraatfilo.com.tr/” in accordance with the “Communiqué on the Principles and Procedures for the Request to the Data Controller,” and delivering it:

  • In person to the address Sanayi Mahallesi, E80 Bağlantı Yolu Bulvarı No:20/227, 34906 Pendik / Istanbul;
  • Via notary public;
  • With a secure electronic or mobile signature to ziraatfilo@hs03.kep.tr;
  • Or through your registered e-mail address in our systems;

You may also submit such requests to our Company by using other methods determined by the Personal Data Protection Board.

If you submit your request to us together with the necessary information to identify you and with explanations regarding the right you wish to exercise—stating which right under Article 11 of the Law you are exercising—your application will be answered as soon as possible and at the latest within 30 (thirty) days.

We may request some additional information from you to determine whether you are authorized to apply or to respond to your request more quickly. Detailed explanations on this matter are included in our Data Subject Application Form.

For information about the general principles followed by ZiraatFİLO regarding the processing of your personal data in the course of conducting its activities and operations, you may review the main Ziraat Filo Yönetimi ve Mobilite Çözümler A.Ş. Policy on the Processing and Protection of Personal Data available at www.ziraatfilo.com.tr/kvkk.